Mental health charity, Mind Bristol, revealed that calls to their helpline have increased by 50 per cent since the pandemic and its restrictions began.
Due to this demand, the branch has expanded its services to seven days per week and added additional ways to contact the charity online.
One volunteer for Mind Bristol states that some callers “explode with sadness” when on the phone. Another says that new callers were just about coping pre-pandemic but, the lockdowns were “the straw that broke the camel’s back”.
She says, “Sometimes they’ve managed to talk through their tears for an entire 30 minutes, which shows an incredible amount of strength and determination to keep going through whatever is thrown at them.”
Last year in 2020, various NHS leaders reported that doctors saw a rise in people calling about severe mental health issues, which followed a more than 30 per cent decline in referrals to mental health services during the height of the pandemic.
Jo Min, CEO of Bristol Mind, is also concerned about how the pandemic has affected her team’s mental health. However, the charity is continuing to develop new ways of working to strengthen its services.
She says, “With the pandemic dominating the news and the continuing rise in deaths, this has had a huge impact on the mental wellbeing of our teams and those we support.
“With the growing need for services, Bristol Mind has had to adapt quickly to new ways of working.
“It’s so important that we are here right now, and I call upon anyone in need of help to call us.”
Bristol Mind’s services’ contact details can be found here.
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